Privacy Policy

Privacy Policy

Introduction

Welcome to https://brain-iury-lawyers-near-me-ny.nycinjuryaid.com (referred to as “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our services, or interacting with us through various channels.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the following activities we engage in:

  1. Account Management: When you create an account with us, we collect basic account information such as your name, contact details, and login credentials.
  2. Payment Transactions: If you make purchases or payments through our platform, we process financial data including payment method details, billing addresses, and transaction history.
  3. Communication: We may reach out to you via email, phone, or SMS for service updates, newsletters, promotional offers, or feedback requests.
  4. Data Collection from Interactions: We use various methods to gather information about your interactions with us, such as when you fill out forms, respond to surveys, or engage with our customer support team.

Personal Data Collection

We collect several types of personal data, including:

  • Identifiable Information: This includes your name, email address, phone number, physical address, and unique identifiers like device IDs or cookies.
  • Payment Details: Credit or debit card numbers, expiration dates, and security codes are stored securely for transaction processing.
  • Financial Information: We may collect bank account details, investment portfolios, or other financial records when necessary for specific services.
  • Purchase History: Details of your purchases, including products or services acquired through our platform.
  • Mobile Device Data: Information from your mobile device, such as type, model, and operating system, can be used to enhance user experience.
  • Location Data: With your consent, we may access your location data for tailored service delivery.
  • Feedback and Reviews: Any comments, suggestions, or ratings you provide help us improve our services.
  • Social Media Profile Information: If you choose to connect your social media accounts, we may collect data from those platforms (subject to their privacy policies).
  • Product Interest Data: We track your interactions with our products and services to understand your preferences.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These cookies enable core functionalities like login, account management, and secure transactions.
  • Preferences: They remember your settings and customization choices to enhance user experience.
  • Analytics: Analytics cookies help us understand how our platform is used, track user behavior, and improve performance.

Users can manage non-essential cookies through our built-in Cookie Manager, allowing them to control their tracking preferences.

Data Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the data is no longer needed for these purposes, we delete or anonymize it to prevent re-identification. Our retention periods are based on legal obligations, tax requirements, litigation needs, and our legitimate business interests in maintaining accurate records.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Data Encryption: We use encryption protocols to secure sensitive data both at rest and in transit.
  • Secure Processing: All financial transactions are processed through secure third-party payment gateways.
  • Access Controls: Strict access controls ensure that only authorized personnel can access personal data.
  • Regular Audits: We conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take appropriate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your information is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You may limit our use of your data in specific situations.
  • Portability: You have the right to receive your personal data in a structured format or to transfer it to another controller.
  • Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Privacy Team using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be notified via our website, and revised policy versions will be posted here. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests related to your privacy:

We value your trust in our company and are committed to maintaining the highest standards of data protection.